Send feedback, corrections or website enquiries

No. This form is for website feedback, corrections, broken links, tool issues and general enquiries. It is not a legal advice service.

Pro tip: keep this with the rest of your tenancy paperwork and your notes on correction request — contacting us disputes are decided on dates and documents, not on who sounds more reasonable.

Include the page URL, the wording you think is unclear or outdated, and the official or specialist source that supports the correction where possible.

Pro tip: if you searched “report an error on the site” to get here, this is the part that matters: note the date, who said it and what was actually agreed.

No. Do not send full court papers, tenancy agreements, medical documents, identity documents, bank statements or private evidence through this form.

Pro tip: save a dated copy of anything about response times before you reply, so your contacting us timeline is complete if it is ever challenged.

Not always. We prioritise correction requests, broken links, technical issues and important editorial feedback. General comments may be reviewed without a reply.

Pro tip: pair this with a check on content feedback — the two questions almost always come up together in contacting us cases.

Contact a qualified housing adviser, solicitor, Shelter, Citizens Advice, court duty adviser or the relevant court/tribunal office quickly. Do not wait for a website response.

Pro tip: keep the paperwork covering privacy of messages in the same file as your tenancy agreement so nothing has to be reconstructed later.

Contact your council homelessness team as soon as possible. Take your notice, tenancy agreement, court papers and household information.

Pro tip: people often search “report an error on the site” at this point; the safest next step is to confirm content feedback in writing before any deadline passes.

Contact the council and police where urgent. Lock changes, forced removal, utility cut-off or threats can be serious and need immediate help.

Pro tip: note the exact date this happened. Under the current England rules, contacting us outcomes often turn on timing rather than on the wording used.

Yes. Landlords, agents, advisers, researchers and support workers can use the form for website feedback, corrections, source suggestions or technical issues.

Pro tip: if anything here is disputed, ask for it in writing and keep the reply — written confirmation about correction request is worth far more than a phone call.

The Renters Rights Toolkit contact page explains how to contact the site with feedback, corrections or enquiries in plain English. It sets out what applies, who it applies to and how it connects to the rest of the site, including the pages on correction request and content feedback. People usually reach the Renters Rights Toolkit contact page after searching for contact Renters Rights Toolkit or report a correction, so it is written to answer those questions directly rather than to restate boilerplate.

Pro tip: if you need something specific from the Renters Rights Toolkit contact page, use your browser’s find function — the headings are written around email contact and not legal advice.

The Renters Rights Toolkit contact page applies to everyone who uses this site: private renters, landlords, letting agents, guarantors, advisers and anyone reading a guide or running a checker. It matters most if you are relying on the site for how to contact the site with feedback, corrections or enquiries, or if you want to understand how content feedback and press enquiry are handled before you act on anything you read here.

Pro tip: if you are unsure whether the Renters Rights Toolkit contact page covers your situation, ask before you rely on it rather than after.

The Renters Rights Toolkit contact page is reviewed on a regular cycle and updated whenever the underlying law, official guidance or site practice changes. Updates are checked against primary sources rather than secondary commentary, and material changes are noted on the page. Where something about press enquiry or editorial team has recently changed, the Renters Rights Toolkit contact page says what applied before and what applies now.

Pro tip: note the review date if you are quoting the Renters Rights Toolkit contact page in a complaint, letter or formal response.

Use the contact page to raise anything about the Renters Rights Toolkit contact page, including a correction, a broken link, an accessibility barrier or a question about how to contact the site with feedback, corrections or enquiries. Give the page address and, if you are reporting an error, the official source you think is correct — that makes it far quicker to verify. Questions about response times or correction request are answered by pointing you to the relevant guide or checker rather than by giving advice on your individual case.

Pro tip: include the exact wording you are querying and the date you read it; pages covering source citation are updated as guidance changes.

The Renters Rights Toolkit contact page is written to answer the questions people actually search for, including “website contact renting help”, “contact Renters Rights Toolkit”, “report an error on the site” and “renters rights toolkit email”. Those searches usually come down to the same underlying question about how to contact the site with feedback, corrections or enquiries. The page also covers the neighbouring points on correction request and content feedback, so you should not need to open three separate pages to get a straight answer.

Pro tip: if your exact wording is not covered, search the site for contact Renters Rights Toolkit or report a correction and open the closest guide or checker.

No. The Renters Rights Toolkit contact page describes how this site works and what you can expect from it. It does not change, replace or limit any statutory right or obligation, and nothing on this site is legal advice. Your rights on matters such as content feedback and press enquiry come from legislation and official guidance, which every relevant page cites. For a live dispute, deadline or safety issue, contact Shelter, Citizens Advice, a housing solicitor or your local council.

Pro tip: keep a dated copy of anything you rely on from this site, including the review date and the official source it cites.