How we handle corrections, updates and source-led feedback

Use the corrections form on this page or email contact@rentersrightstoolkit.co.uk. Include the page URL, the wording you think is wrong, the corrected information and a reliable source where possible.

Pro tip: keep this with the rest of your tenancy paperwork and your notes on source-led corrections — corrections and updates disputes are decided on dates and documents, not on who sounds more reasonable.

Yes. Material errors, outdated legal information, broken source links and misleading wording are reviewed and corrected where appropriate. High-risk housing content is prioritised.

Pro tip: if you searched “how to report an error on a guide” to get here, this is the part that matters: note the date, who said it and what was actually agreed.

No. Requests are reviewed against official and specialist sources. A suggestion may be accepted, partly accepted, declined, or handled as a clarification rather than a correction.

Pro tip: save a dated copy of anything about material correction before you reply, so your corrections and updates timeline is complete if it is ever challenged.

Not always. We prioritise high-risk, specific and source-led reports. We may not reply to unclear reports, duplicate reports or requests for personal legal advice.

Pro tip: pair this with a check on review date — the two questions almost always come up together in corrections and updates cases.

No. The corrections process is for website accuracy, not document review. For your own notice, agreement, court papers or dispute, contact a qualified housing adviser or solicitor.

Pro tip: keep the paperwork covering publication date in the same file as your tenancy agreement so nothing has to be reconstructed later.

A material correction is a change that could affect how users understand a renting rule, route, deadline, risk, evidence step or escalation option.

Pro tip: people often search “how to report an error on a guide” at this point; the safest next step is to confirm review date in writing before any deadline passes.

Usually not. Minor spelling, formatting, layout or non-material link fixes may be corrected silently or during routine updates.

Pro tip: note the exact date this happened. Under the current England rules, corrections and updates outcomes often turn on timing rather than on the wording used.

Yes. Tenants, landlords, agents, advisers, councils, researchers and website users can report errors. Requests are reviewed against reliable sources, not the sender’s role.

Pro tip: if anything here is disputed, ask for it in writing and keep the reply — written confirmation about source-led corrections is worth far more than a phone call.

Official or specialist sources are best, such as GOV.UK, legislation.gov.uk, Shelter, Citizens Advice, tribunal guidance, deposit scheme guidance or local authority enforcement guidance.

Pro tip: check corrections policy at the same time; getting both right first time avoids having to redo the whole corrections and updates process.

No. This page is for corrections and editorial feedback. It is not a legal advice, emergency housing, casework or document review service.

Pro tip: confirm the position on legislation change against the official source linked on this page rather than relying on a letting agent’s summary.

Our corrections policy explains how corrections and updates are handled in plain English. It sets out what applies, who it applies to and how it connects to the rest of the site, including the pages on source-led corrections and review date. People usually reach our corrections policy after searching for corrections policy or how we fix errors, so it is written to answer those questions directly rather than to restate boilerplate.

Pro tip: if you need something specific from our corrections policy, use your browser’s find function — the headings are written around editorial team and GOV.UK guidance.

Our corrections policy applies to everyone who uses this site: private renters, landlords, letting agents, guarantors, advisers and anyone reading a guide or running a checker. It matters most if you are relying on the site for how corrections and updates are handled, or if you want to understand how review date and change log are handled before you act on anything you read here.

Pro tip: if you are unsure whether our corrections policy covers your situation, ask before you rely on it rather than after.

Our corrections policy is reviewed on a regular cycle and updated whenever the underlying law, official guidance or site practice changes. Updates are checked against primary sources rather than secondary commentary, and material changes are noted on the page. Where something about change log or legislation change has recently changed, our corrections policy says what applied before and what applies now.

Pro tip: note the review date if you are quoting our corrections policy in a complaint, letter or formal response.

Use the contact page to raise anything about our corrections policy, including a correction, a broken link, an accessibility barrier or a question about how corrections and updates are handled. Give the page address and, if you are reporting an error, the official source you think is correct — that makes it far quicker to verify. Questions about material correction or source-led corrections are answered by pointing you to the relevant guide or checker rather than by giving advice on your individual case.

Pro tip: include the exact wording you are querying and the date you read it; pages covering transparency are updated as guidance changes.

Our corrections policy is written to answer the questions people actually search for, including “update policy renting site”, “corrections policy website”, “how to report an error on a guide” and “how do you fix mistakes”. Those searches usually come down to the same underlying question about how corrections and updates are handled. The page also covers the neighbouring points on source-led corrections and review date, so you should not need to open three separate pages to get a straight answer.

Pro tip: if your exact wording is not covered, search the site for corrections policy or how we fix errors and open the closest guide or checker.

No. Our corrections policy describes how this site works and what you can expect from it. It does not change, replace or limit any statutory right or obligation, and nothing on this site is legal advice. Your rights on matters such as review date and change log come from legislation and official guidance, which every relevant page cites. For a live dispute, deadline or safety issue, contact Shelter, Citizens Advice, a housing solicitor or your local council.

Pro tip: keep a dated copy of anything you rely on from this site, including the review date and the official source it cites.