Free tool • UK country-aware • Updated: 8 August 2026 • Repairs, hazards, damp, mould, safety, council and ombudsman routes

Repair Duty Checker

Check whether a landlord may be responsible for a repair, safety issue, damp and mould problem, hazard or fitness-for-habitation concern.

Use this checker for: leaking roof, broken boiler, no heating, no hot water, damp and mould, unsafe electrics, gas safety, carbon monoxide, blocked drains, broken toilet, unsafe stairs, insecure doors or windows, common-area hazards, fire safety, HMO safety, pest problems caused by disrepair, serious cold, overcrowding-related hazards, Awaab’s Law social housing deadlines, council environmental health complaints, Housing Ombudsman complaints and copyable repair letters.

Repair duty check Awaab’s Law HHSRS hazards Fitness route Council route Copyable letters

Repair Duty Checker overview

A repair duty checker is a structured tool that helps a renter work out whether a landlord, housing association, council landlord, managing agent, superior landlord or tenant may be responsible for fixing a problem in the home. It checks the type of repair, health and safety risk, how long the landlord has known, whether the issue may be an HHSRS hazard, whether the home may be unfit for human habitation, whether Awaab’s Law social housing deadlines may apply, and what evidence or escalation route is most useful.

For England, rented housing repair guidance sits mainly under the Ministry of Housing, Communities and Local Government. Local councils use Housing Health and Safety Rating System powers for serious hazards in private and social rented homes. The Health and Safety Executive is central to gas safety guidance. The Housing Ombudsman handles many unresolved social housing repair complaints after the landlord complaint process. Wales uses the Welsh Government Renting Homes framework, Scotland uses the Scottish Government Repairing Standard and housing tribunal routes, and Northern Ireland uses nidirect / Department for Communities guidance and local council environmental health routes.

Repair Duty Checker: quick route map

Report firstPut the repair in writing, add photos or video, explain health risks, ask for a timescale and keep proof of sending. Urgent safety issues should be reported immediately.
Private rented EnglandLandlords are usually responsible for structure, exterior, sanitary fittings, pipes, drains, heating, hot water, gas, electrical wiring and common areas.
Fitness for habitationIf the home is unsafe, unhealthy, too cold, damp, dangerous or likely to cause serious harm, tenants in England may have a Homes Act route as well as council enforcement.
Council routePrivate renters can contact the council environmental health/private rented housing team if the landlord does not act or the problem could harm health or cause nuisance.
Social housingReport to the landlord, then use formal complaint stages and the Housing Ombudsman. Awaab’s Law deadlines apply to significant damp/mould and emergency hazards in England social housing.
Emergency routeGas leaks, carbon monoxide, live electrics, serious leaks, fire risk, collapse risk, no secure door, no heating in winter with vulnerability or serious mould-health risk should not wait for a routine complaint.
Important: this checker gives general information only. It does not inspect the property, prove disrepair, contact your landlord, contact your council, contact the Housing Ombudsman, arrange repairs, stop rent liability, start court action or replace advice from Shelter, Citizens Advice, a law centre, council officer, surveyor, solicitor, Gas Safe engineer, electrician or emergency service.

1Property and landlord route

2Problem type and severity

3Risks, duties and evidence

Select warning signs that apply
Select evidence you have

4Letter and case details

Recent updates affecting repair responsibilities

27 October 2025Awaab’s Law Phase 1 came into force for England social housing, covering significant damp and mould hazards and all emergency hazards.
27 October 2025Social landlords must investigate potential significant hazards within 10 working days, provide a written summary within 3 working days after investigation, and make the home safe within fixed timeframes where the hazard is confirmed.
2026 expansionAwaab’s Law guidance says further hazards will be extended in 2026 where they present significant risk of harm, so social landlords should prepare for wider hazard coverage.
1 November 2025Updated electrical safety guidance covers private and social rented sectors. Electrical installations must be checked at least every 5 years and remedial work usually completed within 28 days or sooner if specified.
1 April 2026GOV.UK damp and mould health-risk guidance was updated, emphasising the serious health risks and the need for rented housing providers to respond quickly.
Always urgentGas leaks, carbon monoxide, live electrics, serious fire risk, structural collapse risk and forced lockout/security risk should be treated as emergency matters, not ordinary complaint delays.

What the Repair Duty Checker looks for

  • Repair responsibility: whether the issue is likely landlord responsibility, tenant responsibility, shared responsibility or a third-party/freeholder issue.
  • Urgency level: whether the issue is emergency, significant hazard, moderate repair or routine repair.
  • Awaab’s Law route: whether England social housing timeframes may apply for significant damp/mould or emergency hazards.
  • Fitness route: whether the home may be unsafe, unhealthy or unfit for human habitation.
  • HHSRS route: whether council environmental health inspection may be suitable for private rented hazards.
  • Safety compliance: gas safety, electrical safety, fire safety, carbon monoxide, smoke alarms and common-area safety checks.
  • Evidence readiness: written report, photos, proof of sending, medical risk, repair history, contractor notes, safety certificates and complaint records.
  • Escalation route: landlord repair report, formal complaint, council environmental health, Housing Ombudsman, First-tier Tribunal in Scotland, court/legal advice or emergency service route.
  • Copyable outputs: urgent repair letter, formal complaint, council referral, social housing complaint, evidence plan and landlord audit.

The result is not a professional inspection. Exact responsibility can depend on the tenancy agreement, statutory duties, cause of damage, access history, freeholder responsibility, tenant behaviour, vulnerability, local council assessment and evidence.

Official and advice sources for repair responsibilities

Repair Duty Checker FAQs

Get clear answers to the most common Repair Duty Checker questions, including landlord repair responsibilities UK, Section 11 repairing obligations and Awaab’s Law timescales.

What is a repair duty checker?

It is a tool that checks whether a repair or housing condition problem is likely to be the landlord’s responsibility, whether it may be urgent, what evidence is needed, and what escalation route may be suitable.

Pro tip: keep this with the rest of your tenancy paperwork and your notes on Section 11 repairing obligations — repair responsibilities disputes are decided on dates and documents, not on who sounds more reasonable.

Which department is responsible for England rented repair guidance, and how does the Repair Duty Checker handle it?

England rented housing guidance is mainly published by the Ministry of Housing, Communities and Local Government. Gas safety is handled through HSE guidance, councils use HHSRS powers, and the Housing Ombudsman handles many unresolved social housing complaints.

Pro tip: if you searched “repair duty checker UK” to get here, this is the part that matters: note the date, who said it and what was actually agreed.

Repair Duty Checker: what repairs must a private landlord usually do?

In England, private landlords are usually responsible for structure and exterior, sanitary fittings, pipes, drains, heating, hot water, gas, electrical wiring and common areas. They are also responsible for damage they cause while doing repairs.

Pro tip: save a dated copy of anything about disrepair claim before you reply, so your repair responsibilities timeline is complete if it is ever challenged.

What is Awaab’s Law — and why does it matter for the Repair Duty Checker?

Awaab’s Law is a social housing repair-timeframes law in England. From 27 October 2025, Phase 1 covers significant damp and mould hazards and all emergency hazards in social housing.

Pro tip: pair this with a check on Awaab’s Law timescales — the two questions almost always come up together in repair responsibilities cases.

Does Awaab’s Law apply to private landlords — what does the Repair Duty Checker say?

At the date of this checker, the fixed statutory Awaab’s Law timeframes apply to social housing in England. Private renters still have repair duties, Homes Act, HHSRS, safety certificate, council and court/advice routes.

Pro tip: keep the paperwork covering condensation in the same file as your tenancy agreement so nothing has to be reconstructed later.

Repair Duty Checker: what should I do if there is a gas smell?

Do not wait for a normal repair complaint. Treat it as an emergency, avoid using switches or flames, ventilate if safe, leave if needed and use the National Gas Emergency route.

Pro tip: people often search “repair duty checker UK” at this point; the safest next step is to confirm Awaab’s Law timescales in writing before any deadline passes.

What should I do if there are exposed wires, and where does that fit in the Repair Duty Checker?

Treat live wiring, sparks, burning smells, electric shock risk or water entering electrics as urgent. Report it immediately and avoid touching unsafe fixtures.

Pro tip: note the exact date this happened. Under the current England rules, repair responsibilities outcomes often turn on timing rather than on the wording used.

Can the landlord blame damp and mould on lifestyle, and does the Repair Duty Checker flag it?

A landlord should not simply blame lifestyle without investigating. They should look for causes such as leaks, defective gutters, roofing, heating, insulation, ventilation, extractor fans, window defects and structural problems.

Pro tip: if anything here is disputed, ask for it in writing and keep the reply — written confirmation about Section 11 repairing obligations is worth far more than a phone call.

Repair Duty Checker: can I arrange repairs myself and deduct the cost?

This can be risky. Get advice before deducting costs from rent or arranging major repairs yourself. A safer first step is usually written reporting, evidence, chasing, complaint and council/advice routes.

Pro tip: check landlord repair responsibilities UK at the same time; getting both right first time avoids having to redo the whole repair responsibilities process.

Can I stop paying rent while waiting for repairs before I use the Repair Duty Checker?

This is risky and can cause arrears or possession problems. GOV.UK says tenants should carry on paying rent while waiting for repairs. Get advice before withholding rent.

Pro tip: confirm the position on access for repairs against the official source linked on this page rather than relying on a letting agent’s summary.

When should I contact the council before using the Repair Duty Checker?

Private renters should contact the council environmental health/private rented housing team where the landlord does not act, the problem could harm health, there are safety hazards, or the issue may be a statutory nuisance.

Pro tip: searches like “landlord won't fix damp” usually hide a deadline. Diary the date now and keep your evidence of fitness for human habitation together.

Repair Duty Checker: when should I use the Housing Ombudsman?

Social housing tenants normally report the issue, use the landlord’s complaints procedure, then go to the Housing Ombudsman if still unhappy or if the landlord fails to follow its complaints policy.

Pro tip: if the position on category 1 hazard is unclear, write down what you were told, who told you and when — that record is often decisive.

Is this checker legal advice, and how is that handled in the Repair Duty Checker?

No. It is an issue-spotting and drafting tool. It does not inspect the home, prove disrepair or replace advice from a qualified adviser.

Pro tip: screenshot the advert, the message thread and any reference number relating to disrepair claim; reconstructing it months later is much harder.

What is the Repair Duty Checker and who should use it?

The Repair Duty Checker is a free, browser-based tool that helps you work through landlord repair responsibilities without paying for an initial consultation. It is built for renters, landlords, letting agents and advisers who need a fast, plain-English answer on landlord repair responsibilities UK and related questions such as who is responsible for repairs renting. The Repair Duty Checker works through the same points an adviser would raise about Section 11 repairing obligations and Awaab’s Law timescales, then explains what your answer means and which official source or next step to use.

Pro tip: run the Repair Duty Checker before you sign, pay or reply to anything, and save the result with your notes on HHSRS hazard and reasonable time.

How does the Repair Duty Checker work, step by step?

The Repair Duty Checker works in short, ordered steps. It first asks where the property is and what kind of tenancy is involved, because reasonable time changes the answer. It then asks about Awaab’s Law timescales, fitness for human habitation and the key dates, which is where most who is responsible for repairs renting problems actually begin. Finally the Repair Duty Checker returns an issue-spotting summary: what looks fine, what looks risky, what is probably not allowed, and which official source or related tool to open next.

Pro tip: have your tenancy agreement, dates and written messages to hand before you start so the Repair Duty Checker result reflects your real paperwork rather than your memory.

Is the Repair Duty Checker free to use, and does it store my answers?

Yes. The Repair Duty Checker is completely free, with no account, no sign-up and no payment. Everything you type into the Repair Duty Checker stays in your browser: it is not sent to a server, not saved to a database and not shared with a landlord, letting agent or advertiser. That means you can safely test more than one scenario for damp and mould landlord duty, fitness for human habitation or disrepair claim without leaving a record anywhere.

Pro tip: because nothing is stored, copy or screenshot your Repair Duty Checker result before you close the tab if you want it for your evidence file.

How often is the Repair Duty Checker updated for the current England renting rules?

The Repair Duty Checker is reviewed against the rules in force and updated whenever the underlying law or official guidance changes. The current version reflects the private renting framework that applies in England after 1 May 2026, including environmental health, notice of disrepair and category 1 hazard. Changes to the Repair Duty Checker are checked against primary sources such as legislation and GOV.UK guidance rather than secondary commentary, and the review date is shown at the top of this page.

Pro tip: if your situation started before the current rules, note the exact dates — the Repair Duty Checker treats older and newer repair responsibilities situations differently.

What related searches does the Repair Duty Checker answer, such as “repair responsibilities renting” or “is my landlord responsible for this repair”?

The Repair Duty Checker is built around the questions people actually type into search, including “repair responsibilities renting”, “is my landlord responsible for this repair”, “repair duty checker UK” and “landlord won't fix damp”. Behind those different wordings the underlying issue is usually the same: landlord repair responsibilities. The Repair Duty Checker also covers the closely related areas — Section 11 repairing obligations, Awaab’s Law timescales and fitness for human habitation — so you do not need to run several separate searches to get one usable answer about landlord repair responsibilities UK.

Pro tip: if your exact wording is not covered, search this site for who is responsible for repairs renting or damp and mould landlord duty and open the linked guide next to your Repair Duty Checker result.

Can I rely on the Repair Duty Checker instead of getting legal advice about landlord repair responsibilities?

No. The Repair Duty Checker is an issue-spotting tool, not legal advice, and it is not a substitute for a qualified adviser. It tells you what usually applies to landlord repair responsibilities, which documents matter and which category 1 hazard or condensation question to ask next, but it cannot read your full file, argue your case or represent you. If you face a court date, a tribunal deadline, homelessness risk or a serious safety issue, get advice from Shelter, Citizens Advice, a housing solicitor or your local council.

Pro tip: take your Repair Duty Checker result and your evidence log to the adviser; a clear timeline covering Awaab’s Law timescales makes a first appointment far more useful.