Landlord Compliance Checklist for England
A compliant landlord does more than collect rent. Before and during a tenancy, you need the right documents, safety checks, deposit records, fair letting process, repair system, rent increase process and evidence trail.
This checklist is written for private landlords, agents and advisers in England. It also helps tenants understand what a landlord should normally have checked before letting, managing, increasing rent, responding to complaints or serving notice.
What landlord compliance means
Landlord compliance means meeting the legal, safety, tenancy, financial and evidence duties that apply when a property is let privately in England. It includes what must be checked before marketing, what must be given before or at the start of the tenancy, what must be maintained during occupation, and what must be done before increasing rent, entering the property or seeking possession.
Compliance is not a single certificate. It is a system: correct tenancy type, safe property, lawful adverts, fair application process, accurate written information, protected deposits, permitted payments, repair response, licensing checks, lawful notices and organised records.
A landlord who keeps evidence of compliance is in a stronger position if there is a complaint, deposit dispute, council inspection, possession claim, rent challenge, ombudsman complaint or allegation of harassment, discrimination or illegal eviction.
Official guidance and responsible department
This page is based on GOV.UK landlord responsibility guidance, private renting safety guidance, tenancy deposit guidance, Tenant Fees Act guidance, Right to Rent guidance, Renters’ Rights Act materials, Housing Hub landlord checklist, Shelter, Citizens Advice, NRLA guidance and local authority enforcement principles. The main government department for private rented sector reform is the Ministry of Housing, Communities and Local Government.
| Country covered | England only. Scotland, Wales and Northern Ireland have different tenancy, notice, licensing and deposit systems. |
|---|---|
| Main compliance areas | Tenancy setup, written information, safety, repairs, deposits, rent, permitted payments, licensing, fair letting, pets, access, complaints, notices, possession, records and evidence. |
| Main official routes | GOV.UK private renting guidance, Renters’ Rights Act guidance, approved deposit schemes, Right to Rent guidance, HHSRS guidance, local council enforcement and prescribed tenancy forms. |
| Who this helps | Landlords, letting agents, property managers, advisers, tenants checking landlord duties, and anyone preparing a compliance file. |
| What this does not decide | Whether a possession claim will succeed, whether a council will enforce, whether a licence is required in your exact area, whether insurance covers a claim, or whether a specific contract term is enforceable. |
This is general information, not legal advice. Get professional advice before serving possession notices, refusing an applicant, relying on a possession ground, starting court action, managing an HMO, handling serious disrepair, dealing with illegal eviction allegations, or changing tenancy documents under the new rules.
Table of Contents
Quick answer
A private landlord in England should check the property, the tenancy route, the tenant application process, the legal documents, the safety records, the deposit process, the rent process, the repair system and the complaint route before problems arise.
The best compliance file is built before the tenancy starts and updated throughout the tenancy. It should show what was checked, when it was checked, who received the document, how it was served, what response was received, and what action was taken.
| Compliance area | Core check | Evidence to keep |
|---|---|---|
| Tenancy status | Confirm whether the arrangement is an assured periodic tenancy, licence, lodger arrangement, social housing, student housing or another route. | Agreement, written terms, property facts, occupation facts and advice notes. |
| Written information | Give required tenancy information before the tenancy is signed or within the required route for existing tenancies. | Signed agreement, written information, information sheet and proof of service. |
| Safety | Check gas, electrical, fire, carbon monoxide, EPC, furniture and housing hazards. | Certificates, inspection reports, alarm checks, photos and contractor records. |
| Deposit | Protect the deposit and provide prescribed information within the deadline. | Scheme certificate, prescribed information, payment proof and tenant acknowledgement. |
| Rent | Use correct rent increase route, advertised rent rules and rent in advance rules. | Advert, rent records, Form 4A, service proof and rent ledger. |
| Repairs | Respond to repair reports and keep the home safe and free from serious hazards. | Repair reports, contractor notes, photos, messages and inspection history. |
| Fair letting | Avoid blanket bans, rental bidding breaches and discriminatory practices. | Adverts, viewing process, application criteria and decision notes. |
| Possession | Use the correct possession ground, notice form, evidence and court process. | Notice, proof of service, ground evidence, rent account and legal advice notes. |
Use the checklist before the tenancy starts
The landlord compliance tool helps organise safety documents, deposit steps, written information, rent records, licensing checks, repair duties, notice risks and evidence before a dispute or council inspection.
Who this guide is for
This guide is for private landlords and letting agents in England who need a practical compliance structure. It is also useful for tenants and advisers who want to understand what documents, safety checks and management steps a compliant landlord should normally be able to show.
It is written around private renting in England after the new tenancy reforms, where many old fixed-term AST practices, old section 21 habits, old renewal wording and old rent increase clauses may no longer fit the current route.
1. When this checklist is likely to apply
- you are letting a private rented property in England;
- you use a letting agent or manage the property yourself;
- the tenancy is likely to be an assured periodic tenancy;
- you take a tenancy deposit;
- you need to provide written information or update old documents;
- you want to increase rent, respond to a pet request or serve a notice;
- the property may be an HMO or in a licensing area;
- there are repairs, damp, mould, hazards or access issues;
- you need evidence for a council, tribunal, court or ombudsman route.
2. What this guide does not cover
Some property types and tenancy arrangements need specialist advice. Do not rely on this checklist as a full answer if your letting route is unusual or high risk.
- you live with the occupier and they may be a lodger;
- the property is social housing, supported accommodation, student halls or temporary accommodation;
- the letting is a company let, holiday let, business tenancy or agricultural occupancy;
- the property is a complex HMO or subject to local licensing conditions;
- you want to refuse a tenant because of benefits, children, disability, immigration status or another sensitive issue;
- you are serving a possession notice or starting a claim;
- there is serious disrepair, council enforcement, a civil penalty or prosecution risk;
- there has been an allegation of harassment, unlawful eviction or discrimination.
Before letting
1. Check the property can legally be let
Before advertising, check whether you have the legal right to let the property. This may involve mortgage consent, lease conditions, freeholder consent, planning restrictions, insurance conditions and local licensing requirements.
Do not assume that because a property has been rented before, it is automatically compliant now. Licensing areas, safety standards, mortgage conditions and tenancy rules can change.
2. Check planning, HMO and licensing position
If three or more unrelated people will live in the property and share facilities, HMO rules may apply. Larger HMOs may need mandatory licensing, and some councils run additional HMO licensing or selective licensing schemes for other rented homes.
Check the council website for the property address. Keep evidence of your licensing search, application, licence conditions and renewal dates.
| Licensing issue | What to check | Evidence to keep |
|---|---|---|
| Mandatory HMO licensing | Number of occupiers, number of households, shared facilities and property layout. | Floor plan, tenant list, licence application and council confirmation. |
| Additional licensing | Whether the council has extra HMO licensing in the area. | Council webpage screenshot, licence documents and conditions. |
| Selective licensing | Whether all or some private rented homes in the area need a licence. | Address search, application receipt and licence certificate. |
| Licence conditions | Occupancy limits, safety checks, management standards and document duties. | Licence conditions, inspection records and compliance diary. |
3. Check the property condition before marketing
The property should be safe, secure and free from serious hazards before a tenant moves in. Check damp and mould, heating, hot water, windows, doors, stairs, electrics, gas appliances, fire safety, sanitation, pests, structural problems and trip or fall risks.
Take dated photos before marketing and again before move-in. If repair work is needed, complete it before occupation where possible and keep contractor records.
4. Check mortgage, insurance and superior lease terms
Mortgage, insurance and superior lease terms may affect whether you can let, how many occupiers are allowed, whether pets are covered, and whether the property can be used as an HMO. However, terms that discriminate against renters with children or benefits should not be used as a blanket refusal route where the rental discrimination rules apply.
Keep current insurance documents and tell your insurer accurate facts about the property, occupation type and management arrangements.
5. Prepare fair advertising and application criteria
Advertise the property clearly. Avoid wording such as “no DSS”, “no benefits”, “no children”, “working tenants only” or “professionals only” where it discourages protected groups or breaches rental discrimination rules.
Use objective criteria: affordability evidence, right to rent, references, household size, suitability for the property, and licensing or overcrowding limits. Keep your application process consistent.
6. Avoid rental bidding and unclear asking rent
Advertise a clear asking rent and avoid asking for, encouraging or accepting offers above the advertised rent where the rental bidding rules apply. Keep adverts, listing records and application notes.
Related guide: Rental Bidding Wars and Asking Rent Rules Explained.
7. Complete Right to Rent checks
Landlords and agents must carry out Right to Rent checks where the rules apply. Use the official process and keep records securely. Do not use immigration status checks as a cover for discrimination.
Where a time-limited right to rent applies, diarise follow-up checks. If using an agent, confirm in writing who is responsible for the checks.
Tenancy documents
1. Use the correct tenancy route
Old fixed-term AST templates may no longer be suitable for ordinary private assured tenancies. Check whether the tenancy should be an assured periodic tenancy and whether the agreement has been updated for the current rules.
A written agreement can still be useful, but it should not include outdated fixed end dates, old section 21 assumptions, renewal fee wording or rent review clauses that conflict with the current route.
Related guide: What Happened to Fixed-Term Tenancies?.
2. Provide required written information
For new assured periodic tenancies, landlords should provide required written information before the tenancy is signed and agreed. This can often be done through a written tenancy agreement, but the content must be accurate and complete.
For certain existing written assured or assured shorthold tenancies, the official information sheet may need to be provided. If an agent manages the property, confirm who is responsible for providing it.
3. Keep a signed document receipt record
Use a document receipt checklist. Record what was given, when it was given, how it was given and who received it. This matters if there is a later dispute about deposit information, safety certificates, tenancy terms or notices.
| Document | When to check | Evidence to keep |
|---|---|---|
| Written tenancy agreement or required information | Before signing or agreeing the tenancy where required. | Signed copy, version date and email or portal proof. |
| Government information sheet where applicable | For covered existing written tenancies or where the rules require it. | Copy sent, date served and tenant acknowledgement. |
| Gas safety record | Before occupation and after annual checks where gas is present. | Certificate, engineer details and service proof. |
| Electrical installation report | Before letting and at required intervals. | EICR, remedial work proof and tenant copy. |
| EPC | Before marketing or letting where required. | EPC copy and rating evidence. |
| Deposit prescribed information | Within the deposit protection deadline. | Scheme certificate, prescribed information and proof of service. |
| Inventory and schedule of condition | At check-in and check-out. | Signed inventory, photos, videos and meter readings. |
4. Avoid banned or unclear terms
Review the tenancy agreement for terms that may be unfair, outdated or unlawful. Check clauses about fixed terms, renewal fees, rent review, pets, access, cleaning, professional cleaning, deposit deductions, prohibited payments, children, benefits, repairs and possession.
Do not rely on a template simply because it was used before. Keep the version number and date of every template used.
5. Confirm agent responsibilities in writing
If you use a letting agent or property manager, record who is responsible for advertising, Right to Rent, deposit protection, safety documents, rent collection, repairs, written information, licensing, inspections, complaints and notices.
Landlords can still face consequences for agent mistakes, so do not assume delegation removes responsibility. Ask for compliance evidence from the agent, not just verbal reassurance.
6. Keep guarantor and occupier documents current
If a guarantor is used, check whether the guarantor agreement still works under the current tenancy structure. Old fixed-term guarantor wording may not cover a rolling tenancy or changed rent unless drafted correctly.
Keep adult occupier details, permitted occupier records and household changes updated, especially where licensing, overcrowding, benefits or safeguarding could be relevant.
Safety and repairs
1. Gas safety
If gas appliances or flues are provided, use a Gas Safe registered engineer for required checks. Keep the gas safety record, give the tenant a copy at the correct time, and diary annual renewals.
Keep records of service visits, failed access attempts, tenant communications and any remedial work. Do not let access problems become an excuse for ignoring safety deadlines.
2. Electrical safety
Private rented homes need electrical safety checks at required intervals by a qualified person. Keep the electrical installation condition report, complete remedial work where required, and provide copies to tenants and the council where the rules require it.
Portable appliances supplied by the landlord should also be safe. Keep appliance records and remove unsafe items.
3. Fire, smoke and carbon monoxide alarms
Check smoke alarm and carbon monoxide alarm duties before occupation and during the tenancy. Test alarms at the start of the tenancy, record the result, and respond quickly if a tenant reports a fault.
For HMOs, fire safety duties can be more detailed. Check fire doors, escape routes, alarms, emergency lighting, fire blankets, risk assessments and licence conditions where relevant.
4. EPC and energy standards
Check whether the property needs an energy performance certificate and whether it meets minimum energy efficiency requirements. Keep the certificate and evidence of any exemption or improvement work.
Do not wait until a tenant asks. EPC and energy standard compliance should be checked before marketing and letting.
5. Furniture, furnishings and appliances
Furniture and furnishings supplied with the property should meet fire safety requirements where applicable. Appliances should be safe, installed correctly and maintained where the landlord is responsible.
Keep purchase records, safety labels, manuals and repair records where possible.
6. Repairs and housing hazards
Landlords must keep the rented home safe and deal with repairs they are responsible for. A good repair system records reports, triages urgency, assigns contractors, confirms appointments, follows up failed repairs and keeps evidence.
Serious issues such as damp and mould, no heating, unsafe electrics, leaks, structural danger, pests, fire risk and sanitation problems should be treated as housing risk issues, not just customer service complaints.
Related guide: Repairs Letter Template for Renters.
7. Damp, mould and ventilation
Investigate damp and mould properly. Do not dismiss it as lifestyle without evidence. Check leaks, heating, insulation, ventilation, roof, gutters, windows, external walls, plumbing and overcrowding.
Keep inspection notes, photos, humidity evidence if used, contractor reports and written advice given to the tenant. If the issue could affect health, act promptly.
8. Access for repairs and inspections
Arrange access reasonably and usually give written notice. Do not enter repeatedly, without permission, or at unreasonable times except in a genuine emergency. Forced entry or pressure can become harassment.
Keep access notices, appointment confirmations, missed appointments and tenant responses.
Money, deposits and rent
1. Tenancy deposits
If you take a tenancy deposit, protect it in an approved scheme within the deadline and provide prescribed information. Keep payment proof, scheme certificate, prescribed information, tenant acknowledgement and any later updates.
Check renewals, landlord changes, agent changes, tenant changes and deposit top-ups. These can create paperwork risks if the scheme details no longer match the tenancy.
Related guide: Deposit Protection Checks in England.
2. Deposit cap
Check the tenancy deposit cap before requesting money. For most private tenancies in England, the refundable tenancy deposit is capped at five weeks’ rent where annual rent is below £50,000, or six weeks’ rent where annual rent is £50,000 or above.
Do not ask for extra deposit because of a pet, child, benefit status or perceived risk if it takes the total deposit above the legal cap.
3. Holding deposits
A holding deposit is different from a tenancy deposit. It is usually capped at one week’s rent and is paid before the tenancy is agreed. Keep clear written terms explaining when it is refundable, when it can be retained and how it will be allocated if the tenancy proceeds.
4. Rent in advance
Be careful with rent in advance requests. Do not mix rent in advance with deposit money or use unclear labels such as “security”, “admin”, “reservation” or “extra protection”. Provide a written breakdown before taking payment.
Related guide: Advance Rent Limits: What Renters Should Check.
5. Permitted payments and banned fees
Check every payment against the Tenant Fees Act route. Fees for tenancy setup, renewal, viewing, inventory, reference checks or general administration can create compliance risk if they are not permitted payments.
Keep invoices, payment descriptions, tenancy documents and refund records.
6. Rent increases
For ordinary private assured tenancies in England, use the correct rent increase process. The landlord should normally use Form 4A, give the required notice, respect annual timing limits and avoid relying on old rent review or renewal wording.
Keep the notice, service proof, rent ledger, market evidence and any negotiation record.
Related guide: How Rent Increases Work After the Renters’ Rights Act.
7. Rent arrears
Keep a clear rent ledger. If arrears arise, send accurate statements, avoid aggressive messages, check benefit payment issues, record payment plans, and get advice before serving notice.
Incorrect arrears figures can undermine possession action and damage trust.
8. Client money and agent handling
If an agent holds rent or client money, check client money protection and redress scheme membership where required. Keep statements, remittance records and management agreement terms.
Management and conduct
1. Repairs communication
Give tenants a clear repair reporting route. Record each report, urgency, response, contractor action and completion. Confirm appointments in writing and follow up after repairs.
A landlord who cannot show repair history may struggle if a tenant complains to the council or raises disrepair in a possession case.
2. Pet requests
Tenants can ask to keep a pet. Deal with requests in writing, consider them properly, and give a reason if refusing. Avoid blanket wording that automatically bans all pets without review.
Keep the request, evidence considered, reply date, conditions and any insurance or damage discussion.
Related guide: How to Ask Your Landlord for a Pet in Writing.
3. Benefits and children discrimination
Avoid blanket bans against renters who receive benefits or have children. Do not use adverts, viewing filters, referencing criteria or agent instructions that discourage people for those reasons where the rental discrimination rules apply.
Affordability and suitability checks should be evidence-based. Keep objective criteria and decision notes.
Related guide: Renting Discrimination Against Benefits or Children.
4. Reasonable adjustments and Equality Act risks
Some tenant requests may relate to disability, pregnancy, religion, race, sex, age, sexual orientation or another protected characteristic. Treat these carefully and get advice before refusing.
Keep written reasons and avoid informal comments that suggest a discriminatory motive.
5. Tenant privacy and quiet enjoyment
Tenants are entitled to live in the property without unnecessary interference. Arrange inspections, viewings and repairs reasonably. Avoid repeated visits, surprise entry, pressure, threats or excessive messaging.
If you need access, give proper notice, explain the reason, offer reasonable times and keep records.
6. Complaints handling
Have a simple complaint process. Acknowledge complaints, investigate evidence, respond clearly, set repair or action dates, and explain escalation routes where relevant.
If an agent manages the property, check that the agent belongs to a required redress scheme and that complaint replies are consistent with your duties.
7. Harassment and illegal eviction prevention
Never change locks, remove belongings, cut off utilities, threaten, force entry or pressure a tenant to leave without the correct process. Harassment and illegal eviction can lead to serious civil and criminal consequences.
If a tenancy has broken down, get advice and use the correct notice and court route rather than informal pressure.
8. Data protection and record security
Landlords and agents often hold passports, right to rent documents, bank details, benefit information, medical details, references and guarantor documents. Store personal data securely and only keep what is necessary.
Do not share tenant information with neighbours, contractors or applicants unless there is a lawful and necessary reason.
Notices, records and enforcement
1. Use the correct notice route
Do not use old forms or old wording without checking the current rules. Possession, rent increase, written information and other notice routes may have changed. Keep a copy of the form used and the version date.
Related guide: Section 8 Possession Grounds: Plain-English Overview.
2. Section 21 and old no-fault wording
The old no-fault route has ended for assured periodic tenancies under the reformed system. If you are dealing with old notices or transition issues, get advice before relying on them.
Related guide: Section 21 No-Fault Evictions: What Changed.
3. Possession grounds and evidence
Where a landlord wants possession, the evidence must match the ground. Sale, landlord occupation, rent arrears, antisocial behaviour, breach and specialist housing grounds all require different evidence and timing.
| Ground type | Compliance check | Evidence to keep |
|---|---|---|
| Rent arrears | Check arrears amount, dates, payments and benefit delays. | Rent ledger, bank records, payment plan and arrears letters. |
| Landlord sale | Check correct ground, notice restrictions and genuine intention. | Ownership details, sale evidence, agent records and notice. |
| Landlord or family occupation | Check who will live there and whether the ground applies. | Identity, relationship, intention evidence and advice notes. |
| Antisocial behaviour | Check evidence, seriousness, proportionality and police or council records. | Incident logs, warnings, witness statements and reports. |
| Breach of tenancy | Check exact clause, evidence and whether breach was remedied. | Agreement clause, photos, messages and warning letters. |
4. Proof of service
Notices can fail if service cannot be proved. Record how the document was served, when it was served, who served it, and what the tenancy agreement says about service.
Keep postal receipts, certificates of posting, email headers, witness notes, hand-delivery records and copies of the exact document served.
5. Compliance file structure
Keep one compliance file for each property. Use clear folders and update them as the tenancy progresses.
| Folder | What to include |
|---|---|
| 01-property | Ownership, mortgage consent, insurance, lease, EPC, licence and council records. |
| 02-tenancy | Agreement, written information, information sheet, occupier details and guarantor documents. |
| 03-safety | Gas, electrical, alarms, fire safety, furniture, appliance and inspection records. |
| 04-money | Rent ledger, deposit records, invoices, permitted payments and refund records. |
| 05-repairs | Repair reports, contractor notes, photos, inspection records and completion evidence. |
| 06-communications | Tenant messages, complaints, access notices, pet requests and replies. |
| 07-notices | Rent increase notices, possession notices, proof of service and court papers. |
| 08-escalation | Council, tribunal, ombudsman, redress, adviser and solicitor records. |
6. Council enforcement readiness
If the council contacts you, respond promptly and professionally. Provide documents, repair history, inspection dates and action plans. Do not ignore information requests or enforcement notices.
Related guide: Complain to the Council About a Landlord.
7. Review checklist after every major event
Update the compliance file when the tenancy starts, rent changes, a deposit is topped up, a tenant changes, a pet is agreed, a repair is reported, a licence is renewed, a notice is served, or a complaint is made.
8. Message template: ask an agent for compliance proof
9. Message template: respond to a tenant compliance concern
10. Practical examples
Sources used
This guide was prepared from official government guidance first, then checked against housing advice, landlord guidance, council enforcement material and professional compliance resources. Because private renting law has recently changed, current GOV.UK, Housing Hub, legislation.gov.uk, Shelter, Citizens Advice and updated professional guidance are more reliable than older tenancy manuals or out-of-date books.
Frequently asked questions
What is the first thing a landlord should check before letting?
Start with the legal right to let and the property route. Check mortgage consent, lease restrictions, insurance, planning, HMO or selective licensing, property condition, safety records and whether the arrangement will be an assured periodic tenancy or a different housing route. If the property cannot legally or safely be let, tenancy paperwork will not fix the problem.
Do landlords still need written tenancy agreements?
A written agreement is strongly recommended and may be the easiest way to provide required written information. The document should match the current rules and should not rely on outdated fixed-term AST wording, old section 21 assumptions, renewal fees or rent review clauses that no longer fit the current private renting route.
What documents should be given at the start of a tenancy?
The exact list depends on the property and tenancy, but a landlord should usually check written tenancy information, safety documents, EPC, deposit prescribed information, inventory, landlord details and any licence-related documents. Where gas is present, the gas safety record is especially important. Keep proof of how and when each document was given.
What happens if a deposit is not protected?
If a tenancy deposit that should have been protected is not protected correctly, the tenant may have a claim. The landlord may also face problems with possession routes and deposit deductions. Protect the deposit within the deadline, give prescribed information, and keep scheme evidence. Get advice if a deadline was missed.
Can a landlord charge extra deposit for a pet?
A landlord should not take a tenancy deposit above the legal cap. Pet-related risk can be considered when deciding conditions or insurance where lawful, but it should not be used to demand a deposit above the permitted five-week or six-week cap where the cap applies.
Can a landlord rely on an old rent review clause?
For ordinary private assured tenancies under the reformed system, old rent review clauses should not usually replace the statutory rent increase process. Use the correct rent increase form, timing and notice route, and keep proof of service and market evidence.
Can a landlord refuse applicants on benefits or with children?
Blanket bans against renters because they receive benefits or have children can breach rental discrimination rules. Landlords can still make evidence-based affordability, suitability, overcrowding and licensing checks, but adverts and application criteria should not discourage people because of benefits or children.
How much notice should a landlord give before entering?
A landlord should normally give proper written notice and arrange a reasonable time before entering, except in genuine emergencies. Repeated visits, surprise entry, forced entry or pressure can create harassment risk. Keep access notices and tenant replies.
What should a landlord do when a tenant reports damp or mould?
Investigate the cause properly and keep evidence. Check leaks, heating, ventilation, insulation, roof, gutters, windows, plumbing, overcrowding and structural problems. Do not dismiss damp and mould as tenant lifestyle without evidence. Serious risks should be dealt with promptly.
Does every private rented property need a licence?
No, but many do. Mandatory HMO licensing applies to certain shared houses, and councils may also operate additional or selective licensing schemes. Check the council website for the property address and keep evidence of the check, even if no licence is required.
What compliance records should a landlord keep?
Keep tenancy documents, written information, safety certificates, deposit records, rent ledgers, repair reports, inspection notes, access notices, complaint replies, licence documents, notices, proof of service and agent instructions. Good records can prevent disputes and help if the council, tribunal or court asks questions.
Can a letting agent handle compliance for the landlord?
An agent can carry out tasks, but the landlord should still check what the agent is doing and keep evidence. The management agreement should say who handles deposits, Right to Rent, safety documents, repairs, licensing, rent increases, notices and complaints. Ask the agent for proof, not just reassurance.
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Featured tools
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Compliance is easier before a dispute starts. Keep documents current, use the right forms, respond to repairs, protect deposits, avoid discriminatory adverts, check licensing, respect tenant privacy and record proof of service for every important document.