Cambridge & District Citizens Advice
Free housing, debt and benefits guidance in Cambridge
About Cambridge & District Citizens Advice
Cambridge & District Citizens Advice is a local charity providing free, confidential and impartial guidance to people in Cambridge and South Cambridgeshire. Its advice covers housing, benefits, employment, debt, consumer matters and other difficulties affecting people's lives. The organisation helps residents understand their rights, assess available options and take practical steps towards resolving problems. Renters can raise concerns about their accommodation alongside related issues such as rent affordability or welfare benefits. The charity also undertakes research and campaigning based on the problems experienced by people using its services. Advice is accessible through the charity's telephone service, website and online contact arrangements. Its Cambridge address is on Devonshire Road, while the website distinguishes between enquiries seeking advice and general administrative messages. The service agreement explains that advice and agreed follow-up work are provided without charge. Follow-up assistance may include contacting other organisations on a client's behalf when this is appropriate and agreed. People seeking housing advice should use the dedicated advice channels rather than the general administration email.
Services
- Housing advice
- Debt advice
- Benefits guidance
- Employment advice
- Consumer rights advice
- Energy advice
cambridgecab.org.uk at a glance
Screenshots of the business's own website, shown for reference. Visit the site for current information.
Who Cambridge & District Citizens Advice works with
- Cambridge residents
- People seeking free advice
- People experiencing financial difficulties
- People needing legal guidance
Areas covered
Cambridge and South Cambridgeshire
Questions about Cambridge & District Citizens Advice
Where is Cambridge & District Citizens Advice located?
The charity's address is 66 Devonshire Road, Cambridge, CB1 2BL. For advice, call Freephone 0808 278 7808 or use the website's advice routes. The general administration email, caba@cambridgecab.org.uk, is not intended for individual advice enquiries.
Can Cambridge renters ask for help with housing problems?
Yes. Housing is a stated advice area, together with benefits, debt and consumer rights. Advisers can discuss housing concerns and related financial difficulties. Depending on the circumstances, further agreed work may include communication with other organisations on the client's behalf.
Does Cambridge Citizens Advice charge for follow-up work?
No. Its published client agreement says that advice is free and that there is no charge for work carried out on a client's behalf. Any follow-up work is agreed with the adviser. The service is confidential, subject to its stated legal and safeguarding exceptions.
Who can Cambridge tenants contact about unsafe housing?
Report defects to the landlord in writing and retain evidence. The Housing Act 2004 provides housing standards enforcement powers, while the Renters' Rights Act 2025 sets important private tenancy protections. Cambridge City Council handles relevant local housing enforcement for properties within the city.
Can the charity help with financial problems affecting housing?
The organisation advises on money management, debt and benefit entitlements as well as housing. Renters struggling financially can explain the whole situation so advisers can consider connected issues. The charity may also agree appropriate follow-up contact with other organisations.
Client experiences
Client reviews
No approved client reviews yet
Reviews are published after email and service-evidence checks. Evidence checked does not guarantee every statement or endorse the provider. How reviews work
Cambridge Building Surveyors
RICS residential surveys and property valuations
Reviews not yet available
Grove Partners Limited
Block and estate management for residential developments
Reviews not yet available
This listing was added by our editorial team using public business details. A listing is not a professional endorsement. Google ratings belong to Google and its reviewers. Check credentials, fees and the service agreement before you instruct a provider.