Renting support across every region of England
We work with tenants, landlords and letting agents throughout England. Everything is handled online, by email, phone or video appointment, so the same help is available in a London flat or a Cumbrian village.
Regions we cover
The national rules are the same in each region, but local licensing and housing teams differ.
London
All 32 London boroughs and the City of London, including Camden, Hackney, Southwark, Newham, Croydon and Ealing. Many boroughs run additional or selective licensing, so checking the rules for your exact address matters here.
Tribunal applications are usually handled by the London regional team.
South East
Kent, Surrey, Sussex, Hampshire, Berkshire, Oxfordshire, Buckinghamshire and the Isle of Wight, including Brighton, Southampton, Portsmouth, Reading, Oxford and Milton Keynes. Student lets and shared houses are common in the university cities.
Tribunal applications are usually handled by the Southern regional team.
South West
Bristol, Bath, Devon, Cornwall, Somerset, Dorset, Gloucestershire and Wiltshire, including Exeter, Plymouth, Bournemouth and Swindon. Rural and holiday areas can raise extra questions about older homes, damp and energy ratings.
Tribunal applications are usually handled by the Southern regional team.
East of England
Norfolk, Suffolk, Essex, Cambridgeshire, Hertfordshire and Bedfordshire, including Norwich, Ipswich, Cambridge, Peterborough, Luton and Chelmsford. Commuter towns and Cambridge often see strong demand, which makes rent increase evidence useful.
Tribunal applications are usually handled by the Eastern regional team.
West Midlands
Birmingham, Coventry, Wolverhampton, Stoke-on-Trent, Worcester, Hereford, Shropshire and Staffordshire. The new landlord database is due to open here first, on 15 December 2026, so landlords in this region should prepare early.
Tribunal applications are usually handled by the Midland regional team.
East Midlands
Nottingham, Derby, Leicester, Lincoln, Northampton and the surrounding counties. Shared student housing is common in the university cities, and Nottingham is among the councils known for running selective licensing, so check the current scheme.
Tribunal applications are usually handled by the Midland regional team.
Yorkshire and the Humber
Leeds, Sheffield, Bradford, York, Hull, Wakefield, Doncaster and Harrogate. Older terraced housing in many towns means repairs, damp and heating are frequent concerns for tenants and landlords alike.
Tribunal applications are usually handled by the Northern regional team.
North West
Manchester, Liverpool, Preston, Chester, Bolton, Blackpool, Lancaster and Cumbria. Greater Manchester and Liverpool have large private rented sectors, and council licensing schemes vary from one area to the next.
Tribunal applications are usually handled by the Northern regional team.
North East
Newcastle upon Tyne, Sunderland, Durham, Gateshead, Middlesbrough and Northumberland. Student lets in Newcastle and Durham, and selective licensing in parts of the region, are worth checking before you let or rent.
Tribunal applications are usually handled by the Northern regional team.
How online appointments work
- Send an inquiryTell us what has happened, and choose email, a phone call or a video appointment.
- Agree a timeWe reply with the next step, any cost, and a time that suits you, using UK time.
- Share documentsUpload notices, letters and photos securely through your private client account.
- Get your next stepsWe go through your documents and confirm in writing what has been agreed.
Questions about coverage
Do I need to travel for an appointment?
No. Our services are provided online, by email, phone or video call, so you can use them wherever your rented home is in England. You can ask for the type of appointment you prefer on the inquiry form.
Do you cover Scotland, Wales and Northern Ireland?
Our services focus on England, because each UK nation has its own renting law. If your home is in Scotland, Wales or Northern Ireland, our guide to the differences points you to the right local advice services.
Does it matter which council I am in?
Yes, for some issues. Licensing schemes and enforcement teams differ between councils, so we check the published scheme for your address. The national renting rules are the same across England.
Will my case go to a local tribunal or court?
Rent and repayment applications go to the First-tier Tribunal (Property Chamber), which has regional teams and can hold some hearings remotely. Possession claims go to the county court, usually one near the property.
Elsewhere in the UK? Read renting in Scotland, Wales and Northern Ireland.