Citizens Advice Winchester District
Free and independent advice for Winchester District
About Citizens Advice Winchester District
Citizens Advice Winchester District offers free, independent advice from its Winchester location at the City Offices on Colebrook Street. The organisation supports people who need help understanding personal, financial and practical difficulties. Its services include telephone advice, online information, email enquiries and face-to-face contact. Advisers help people consider their options rather than making decisions for them. This can be useful when problems with housing are connected to debt, benefits, employment or other pressures affecting everyday life. The Winchester office welcomes drop-in visitors during its published hours, although an adviser may not always be available immediately. Friday visits are by appointment. The website provides information about accessibility and planning a visit, including facilities for wheelchair users. Renters can contact the service to explain their circumstances and identify suitable advice routes. The organisation also accepts referrals from support services. People who prefer not to attend in person can use its telephone or online contact options.
Services
- Housing advice
- Debt advice
- Benefits advice
- Employment advice
- Consumer advice
- Family advice
citizensadvicewinchester.org.uk at a glance
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Who Citizens Advice Winchester District works with
- Winchester District residents
- People working in Winchester District
Areas covered
Winchester District and nearby Hampshire communities
Questions about Citizens Advice Winchester District
Where is Citizens Advice Winchester District?
Visit the City Offices, Colebrook Street, Winchester, SO23 9LJ. The advice telephone number is 0808 278 7861. The website provides opening times, accessibility information and details of its telephone, email and online advice services.
Can Winchester renters seek advice about housing concerns?
Renters can contact Citizens Advice to explain a housing-related problem and ask about relevant information or support. Advisers may also assist with related financial or benefit difficulties that affect someone's ability to maintain their accommodation.
Does Citizens Advice Winchester District charge?
No. The organisation states that it provides free, independent advice, and calls to its published advice number are free. Check the website for current contact hours and whether an appointment is required for your preferred type of visit.
What should Winchester residents do about a serious housing defect?
Report the defect to the landlord and retain dated evidence. The Housing Act 2004 and Renters' Rights Act 2025 are relevant in England. Winchester City Council can advise about local housing standards and appropriate reporting arrangements.
Can I drop into the Winchester advice centre without booking?
The organisation welcomes drop-in visitors during its stated opening hours, but an adviser may not be available immediately. Friday attendance is by appointment. Calling beforehand may be useful if the matter is urgent or requires specialist support.
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