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About Shelter Birmingham Hub

Shelter is the national housing and homelessness charity, and its Birmingham hub provides local housing advice and a legal team. The advice service helps people at risk of losing their home, people facing illegal eviction or harassment, and tenants living with disrepair or unsafe conditions. The legal team can represent people who qualify for Legal Aid, for example in possession claims or challenges to a council homelessness decision, by appointment. For emergencies, Shelter's national helpline is 0808 800 4444.

Services

  • Housing advice for tenants
  • Legal Aid representation in housing cases
  • Possession and eviction defence
  • Homelessness decision challenges
  • Help with disrepair and unsafe homes
  • Discrimination and harassment advice

england.shelter.org.uk at a glance

Homepage of england.shelter.org.uk
Homepage of england.shelter.org.uk
Housing advice topics on england.shelter.org.uk
Housing advice topics on england.shelter.org.uk

Screenshots of the business's own website, shown for reference. Visit the site for current information.

Areas covered

Birmingham and the West Midlands

Questions about Shelter Birmingham Hub

Where is Shelter Birmingham Hub in Birmingham and how do I contact it?

The office is at Unit 38, The Priory, Queensway, Birmingham, B4 7LA. You can call 0344 515 1875.

What renting problems can Shelter Birmingham Hub help with?

The services listed are housing advice for tenants, legal Aid representation in housing cases, possession and eviction defence, homelessness decision challenges, help with disrepair and unsafe homes. Ask the office to confirm it can take on your case before you share documents.

Is advice from Shelter Birmingham Hub free?

Yes. Shelter is a charity and its housing advice is free. The Birmingham legal team can also represent people who qualify for Legal Aid, by appointment. The national helpline is 0808 800 4444.

Is Shelter Birmingham Hub regulated or registered?

Registration details supplied: Shelter, registered charity no. 263710 (England and Wales); company no. 01038133. You can check this on the Charity Commission register.

Who else can help with a renting problem in Birmingham?

Birmingham City Council deals with serious disrepair, licensing and illegal eviction. Citizens Advice and Shelter's helpline (0808 800 4444) give free advice.

What is Shelter Birmingham Hub's Google rating?

Shelter Birmingham Hub had a 3.2 out of 5 rating from 25 reviews on its Google Business Profile when we checked on 2 November 2026. Read the latest reviews on Google before you decide.

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